Contact Us

DIVINE LACESS

Hair Extensions & Wigs Store

CONTACT US

We are here to help! Whether you have a question about your order, need styling advice, or want to know more about our products — our team is ready to assist you.

Get In Touch

Business Name	DIVINE LACESS
Address	3-5 Portland Street, Cheltenham, GL52 2NZ, United Kingdom
Phone	+44 7487 238227
Email	contact@divinelacess.com
Website	www.divinelacess.com
Business Hours	Monday – Friday: 9:00 AM – 6:00 PM (GMT)

Response Times

Type of Enquiry	Response Time
General Enquiries	Within 24 hours (business days)
Order Issues	Within 24–48 hours
Faulty / Damaged Items	Within 48 hours – contact us immediately
Returns & Refunds	7–10 business days after receipt

How to Reach Us

For Order Enquiries & Returns

Please email us at contact@divinelacess.com with your order number and a brief description of your query. Our team will get back to you as soon as possible.

For Faulty or Damaged Items

Contact us within 48 hours of delivery at contact@divinelacess.com or call +44 7487 238227. Please include your order number and photos of the item where possible.

For General Questions

You can reach us by phone at +44 7487 238227 during business hours (Monday to Friday, 9:00 AM – 6:00 PM GMT), or email us at any time at contact@divinelacess.com.

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